Support

OnSong is a powerful app that is unlike anything else you may have used on a mobile device. Many musicians only use a fraction of its functionality. As you begin to invest time into OnSong, you'll likely want to get some extra help. Check out ways that you can find the help you need to make the most out of OnSong.

Knowledge Base

Get instant help with our vast knowledge base that has answers for nearly any question you may have.

User Manual

Browse the current user manual and learn how to do more with OnSong. Search for keywords and get answers.

Tutorial Videos

Access our comprehensive collection of tutorial videos to learn new tricks, or brush up your skills.

Technical Support

If you're just stuck and need OnSong to review your issue, you can submit your question directly in the app. Not only does this send your request directly to our support team, it also includes details about your library so we can pinpoint our advice to better serve you. You can access this by opening the Utilities Menu by tapping on the gear icon, and then choose Support and Contact Us. If you are a Premium member, you get Premium Support that gives you immediately response times from when you fast track your request.